HOW DO I PLACE MY ORDER?

ORDERING ONLINE IS EASY!!

STEP ONE: Browse at Your Leisure

  • On the main list of products, click a product to see additional information about the item.
  • On any other page, use the “Back to shop” button at the top left to get back to the main page.

STEP TWO: Add to Cart

  • Select the products or packages you wish to order, and click the “Add to Cart” button for each product. You can also choose to add more than one of each item using the box next to the “Add to Card” button.
  • Move your mouse to the “Shopping Bag” button at the top righty of the page (showing your current order total) to display the quantities of the items you have placed in your shopping bag and the total cost of your order.
  • If you wish to remove an item in your current order, simply go to your bag and select the "Remove item" link near the product name represented by the symbol 'X'. The item will be removed from your shopping bag.

STEP THREE: Make Payment

  • When you've completed shopping, click the “Proceed to Checkout” button in your shopping bag list, using the button at the top right of any page.
  • On Checkout page provide requested information for address, shipping and payment method.
  • Deliveries will be made between 8am and 5pm from Monday to Friday.
  • Payment kindly by EFT only for all invoices ( prepayment and on account ). No cash or cheque deposits. Please remember to include your invoice/order number as the reference when making payment.

You may change the contents or the quantities of items in your shopping bag until you click “Submit Order”

After your order has been submitted, a “Thank You” page will be displayed confirming that your order was received. You will also receive an email confirmation promptly following each order.

STEP FOUR:Delivery Details

Free delivery for orders from R 2000-00 or a standard R150-00 for all orders below R2000-00.

Our delivery times to main centres are 3 - 5 working days and possibly longer for outlying area's. We aim to deliver on time as promised, however things may happen that are beyond our control therefore we are unable to guarantee that all orders will be delivered on time. You will be able to track your order using the tracking ID sent to you by email when your order leaves our warehouse. If you have any concerns, please do not hesitate to contact Customer Care

Click to see our full delivery policy.

Other Useful Tips

Your Previous Orders: You can see the status and contents of all previous orders from the “My Account” screen. You can also quickly and easily re-order a previous order.

More questions? Take a look at our list of Frequently Asked Questions.